Refund Policy
At Kicksldn there is a 14 days return policy from the date your order was received.
Returns are only possible if the items being returned are brand new and unworn condition, with original tags and laces (if applicable) still attached. Returns that do not comply with these regulations will result in items being sent back to the customer.
When Returning your items, they must be returned in their original sneaker box and placed in an outer box for protection purposes. Orders being sent back without an outer box may be refused and sent back to the customer if damaged.
If we suspect that the item being returned has been replaced with a different item that was not originally sent by Kicksldn, the refund will be rejected and order will be sent back to customer.
If your return is not accepted you will be liable to pay for a shipping label to have the item sent back to you.
Once your Return has been received and inspected, you will receive an email notifying you that we have received your return. We will then notify you again of the approval or rejection of your return. If approved, your refund will be processed and credit will be automatically applied to the original method of payment within 10 working days.
When sending you items back, please send them tracked and signed for via Royal Mail to avoid any issues.
*We do not offer free returns, nor refunds on delivery costs when orders are placed.
If you have any queries about sizes or measurements, please contact us before making a purchase.